Order delivery

Delivery by courier (standard)

The products sold by us can be delivered by express courier services. We ensure proper packaging of the products and the transmission of accompanying documents. If the ordered product is not available, you will be informed about this situation.

The delivery of products is made only within Romania . The cost of a delivery is 16.99 lei .

Orders with a value over 500 lei (including VAT) benefit from free shipping.

The total shipping cost will be displayed in the shopping cart before placing the order.

How do I order?

Orders are placed on www.teomarket.ro . Add the desired products to the cart, access the cart in the upper right corner, then complete the order by following the indicated steps.

You can search for the desired product directly in the search field or by browsing the product categories in the displayed menu.

What are the delivery methods and fees?

Delivery methods may vary depending on the buyer's wishes or the volume of the package. The partner courier companies are:

  • Sameday – 16.99 lei
  • Fan Courier – 16.99 lei

Personal pickup – from the warehouse in Afumați commune, Ilfov county, 8 Moara Domnească Street, Hall V9.
Available only to legal entities, with prior notification and confirmation from an operator.

Free shipping for orders over 500 lei (including VAT).

What are the payment methods?

  • Cash on delivery payment – ​​is made in lei, in full, upon delivery of the order by the courier agent.
  • Online payment by card – full payment, does not include payment in installments.
  • Bank transfer – is made within a maximum of 48 hours of placing the order, via internet banking or payment order.
    If you choose this method, please send proof of payment by email to financier@teomarket.ro or contact us at the phone number in the Contact section.

Is it possible to exchange or return the product?

Yes. For product exchange or return, you can contact us at the phone number listed in the Contact section.

What to do in the event of a non-conforming product?

If you have received an incomplete or defective product, please contact us at the phone number in Contact or send us a message, specifying:

  • Order number
  • Product name
  • Problem encountered
  • If you want to replace or return the product