privacy policy

Processing of personal data

Privacy policy regarding the processing of personal data

Ensuring the right to the protection of personal data is a fundamental commitment of Kendamax . All efforts and resources are dedicated to managing your data safely and in full compliance with Regulation (EU) 2016/679 (“General Data Protection Regulation” or “GDPR”), as well as with any other legislation applicable on the territory of Romania.

The processing of personal data represents any operation or set of operations performed on data, by automatic or non-automatic means, such as: collection, recording, organization, storage, modification, consultation, use, transmission, dissemination, deletion or destruction thereof.

One of the key principles of this legal framework is transparency . This document explains how we collect, use, transfer and protect your personal data when you interact with Kendamax in relation to our products and services.

According to the terms of use of this site, you are guaranteed the rights provided by law: the right to information, access to data, intervention, opposition, the right not to be subject to an individual decision, as well as the right to seek justice in the event of a violation of these rights.

Who we are

Kendamax is the trade name of Ding Communication SRL , a legal entity of Romanian nationality, with its registered office in Dolj, Dobridor village, Moțăței commune, Grefierului street no. 2, registered with the Trade Register under no. J16/700/2010 , with unique fiscal registration code RO27078460 .

What categories of personal data do we process?

We generally collect personal data directly from you, so you have control over the information you provide.

  • When you create an account on the Kendamax platform: name, surname, email address, phone number;
  • When you place an order: the desired product, delivery address, billing details and other information necessary to process the order.

Purposes and grounds for processing personal data

By registering on the site / placing an order and filling in personal data, Users declare that they agree to their data being included in Kendamax 's database and used for the following purposes:

  • Providing Kendamax services for your benefit:
    • Account creation and management;
    • Order processing (pickup, validation, shipping, invoicing);
    • Providing customer support services;
    • Solving problems related to an order.
  • Improving services – analyzing purchasing behavior and collecting feedback through satisfaction surveys;
  • Marketing – sending commercial messages (offers, promotions, news) to the email addresses communicated to Kendamax ;
  • Participation in contests, promotions and internal statistics to improve services.

To whom do we share your personal data?

Kendamax will not disclose information about users or customers without their consent, except where required by law.

Information can be provided to the competent authorities (Prosecution Office, Police, courts, etc.) only based on a legal request and within the limits provided by law.

What rights do you have?

According to the legislation in force, users benefit from the following rights:

  • The right to information and access to data;
  • The right to intervention and correction of data;
  • The right to object to data processing;
  • The right not to be subject to automated individual decision-making;
  • The right to seek justice for the defense of rights provided for by law.

To exercise these rights, you can contact us in writing, dated and signed, at the following address:
Kendamax – Str. Sergent Constantin Ghercu, no. 14, 5th floor, Sector 6, Bucharest, postal code 060201.

You also have the right to request confirmation of the processing of your data, intervention in it or deletion of it. For more information, visit www.dataprotection.ro .

Automatic data collection (Cookies)

Policy on the use of cookies and similar technologies

In some cases, Kendamax may collect non-personal information such as: the visitor's browser type, operating system, or domain of origin.

While browsing the site, information may be stored in the form of cookies .

What are cookies?

A cookie is a small file, consisting of letters and numbers, stored on the user's device accessing the internet. They are installed upon request sent by the browser to a Kendamax or third-party server.

What are cookies used for?

  • Ensuring the proper functioning of the site;
  • Analyzing visitor behavior to improve the browsing experience and advertising campaigns;
  • Personalizing content based on user preferences.

Blocking cookies

Modern browsers allow you to delete or block cookies, as well as notify you before a cookie is saved. We recommend consulting your browser's help section for more details.

Warning: Blocking cookies may cause parts of the Kendamax website to function incorrectly.